Return/Refund Policy

Crackles Sweets and Candies L.L.C. is delighted to offer you a straight-forward Return/Refund Policy. All our baked goods fall under this policy.

You may cancel your order 24+ hours before your scheduled delivery/pick-up and receive a 100 % refund. Refunds will not be issued for cancellations received less than 24 hours of the scheduled delivery/pick-up time.

Since our treats are perishable and made fresh to order, we do not accept returns. If you are not satisfied, please call us or WhatsApp us as soon as possible on +971 50 752 1973, and we will be pleased to assist you.

We reserve the right to refuse service to anyone, in our opinion, who is doing excessive returns or exchanges. Any client doing excessive returns or exchanges will be taken off our client list and will no longer be able to purchase from Crackles Sweets and Candies L.L.C.. For more information please contact us via email

If an item is refused delivery by the client for any reason, no refund will be provided.