CrACKLES FAQ
CrACKLES is not a traditional store front bakery. However, we often have a limited variety of CrACKLES available in our bakery shop every day. All of our products are made fresh to order, so if you’d like to place an order, please visit our website www.cracklesuae.com.
The earlier the better! To ensure our freshness guarantee, CrACKLES are made fresh to order. We offer same day delivery for all CrACKLES in a Box and next day delivery for CrACKLES Singles. Kindly allow additional time for extra-large orders and/or special customizations.
Yes, delivery is currently available in Dubai for a fee of AED 15.
CrACKLES are perfect for any occasion! Order CrACKLES for birthdays, seasonal holidays, baby showers, bridal showers, weddings, work functions, or to enjoy with family and friends.
Sure! We would love to enhance your next private and/or corporate event with our delicious treats and unique customization options. Please call us on +971 50 752 1973 and we will be pleased to assist you.
CrACKLES are best stored in an air-tight container and will stay fresh at room temperature for up to four days from the date of production. Your treats will be marked with a date of production and expiry.
No, our treats are not gluten free.
Although most of our treats do not contain nuts, we cannot guarantee that traces of nuts or other allergens are not present in our kitchen. Our facility also processes egg, milk, soy and wheat products.
You may cancel your order 24+ hours before your scheduled delivery/pick-up and receive a 100 % refund. Refunds will not be issued for cancellations received less than24 hours of the scheduled delivery/pick-up time.
If your order hasn’t been processed yet, we can make adjustments. Please call us orWhatsApp us on +971 50 752 1973 and we will be happy to assist you.
Since our treats are perishable and made fresh to order, we do not accept returns. If you are not satisfied, please call us or WhatsApp us as soon as possible on+971 50 752 1973, and we will be pleased to assist you.